Rachel Hinton and colleagues during her rad tech days.
My name is Rachel Hinton, and I’ve worked at Radsource as an Application Implementation Specialist for over six years. Before joining Radsource, I was the lead X-ray technologist on the evening shift at a hospital here in Tennessee. Those years behind the console taught me more than just positioning and technique — they showed me the incredible balance every technologist maintains between precision and patient care.
As technologists, we know that every image matters. Whether it’s an outpatient walking in for a routine exam, a trauma patient in the ER, or a fragile newborn in the NICU, each study carries the same expectation: deliver the highest quality image so the radiologist can see exactly what they need to make a confident diagnosis. I remember the urgency of time-sensitive cases — knowing that the image I captured could be the difference in how quickly a patient received the right care. That level of responsibility is something only those who’ve done the job truly understand.
Now, in my role as an Application Implementation Specialist here at Radsource, that background guides me every day. I approach each project through the eyes of the technologist who will use ProtonPACS. I know the challenges they face during a busy shift, the questions they’re likely to ask, and how even small workflow improvements can make their day smoother and more efficient. My goal is to build solutions that help technologists focus less on the system and more on what they do best — caring for patients and producing exceptional images.
Our image — both literally and figuratively — would be nothing without you. It depends on the skill, dedication, and compassion of its technologists. You define the standard of excellence in our field! You’re the reason great images and great care go hand in hand.
Thank you, Rad Techs, for all that you do!
